The Department

Our Mission

The Environment Agency fosters an integrated approach to environmental protection and the sustainable enhancement of people's quality of life within their surroundings. We help shape environmental policy and make sure environmental laws are properly applied. We oversee human activities that have an impact on the environment, carry out monitoring and assessments of its condition, and promote ecological practices and environmental innovation.

Our values

Integrity

The Environment Agency acts with honesty, transparency and integrity in all its activities. It demonstrates exemplary conduct, impartial decision-making and strict adherence to laws and ethical principles, thereby fostering public trust and ensuring the effective protection of the environment. Decisions taken by the Agency must be based on objective and scientific criteria. Our staff act independently, free from external influence or conflicts of interest. The Agency and its employees are accountable for their actions and decisions, and are required to report openly and respond to citizens' questions and concerns. Integrity is essential to ensuring that all our actions are consistently directed towards protecting and preserving the environment for present and future generations.

Expertise

The Environment Agency draws upon the individual and collective skills of its staff, as well as the technical and scientific expertise required to manage environmental issues effectively. It has in-depth knowledge of environmental regulations to ensure compliance with legislation and to guide or regulate the activities of businesses and citizens. It possesses the ability to collaborate with other sectors – such as the economy, energy and health – in order to integrate environmental considerations into decision-making. It adopts a participatory approach and communicates effectively with the public, businesses, partners and stakeholders. Faced with constantly evolving environmental challenges, it innovates and adapts to new technologies, management methods and scientific approaches to strengthen environmental protection. Its expertise is the key to ensuring efficient, scientific and sustainable management of natural resources, while guaranteeing compliance with the law and the protection of ecosystems for future generations.

Commitment

The Environment Agency actively contributes to building an environmentally responsible society. Convinced of the importance of their mission, the Agency's staff work with passion and perseverance to protect ecosystems, reduce environmental impacts and promote sustainable practices. Aware of their responsibilities, they adapt to new realities such as climate change and remain at the forefront of environmental challenges. The Agency is committed to accountability towards citizens, transparent communication and the promotion of dialogue. This commitment embodies the determination of both the staff and the institution to act for the protection of the environment and to take courageous decisions to address current and future ecological challenges.

Service Orientation

The Environment Agency's service-oriented approach reflects its commitment to serving citizens, businesses and all stakeholders in a proactive, efficient and responsive way. This involves maintaining an accessible, transparent and continually improving administration that meets society's environmental needs. Internally, the Agency strives to create a positive, motivating and productive working environment for its staff, recognising that a satisfied and engaged employee is more likely to deliver high-quality service.

Our vision

The Environment Agency aims to develop its expertise to become the national reference point for environmental protection and the improvement of human quality of life. Through a proactive approach, we promote the sustainable management of our resources and environment, based on scientific methods and close collaboration with all relevant stakeholders. We are committed to providing exemplary service to citizens, businesses and society as a whole. As a competent and reliable partner of the Luxembourg Government, we are working towards an ecological and sustainable future – meeting present needs while anticipating future environmental challenges and thus preserving resources for generations to come.